damerell

National Savings offer an ISA. Do they understand RFC822? No. Can they arrange to accept valid email addresses before April 5th when told about this on December 26th? No. (For comparison, the Discworld Convention fixed the same bug in two hours.) They can take the application over the phone, which would be lovely if I was going to put three thousand quid in an _online_ account with an organisation who can't fix a trivial Website bug. One might die before they could fix anything serious.

Nationwide offer a Regular Savings account. What do they do with the application form if you hand it in in person? Well, as far as I can make out, they take it from you and they hide it so they can't find it again.

This is not really a request for advice, since I suspect incompetence is fairly evenly distributed and I've just been unlucky, just a venting.