Because I don't have a big box, let alone the liquid setting foam equipment. I could scrounge up boxes and chunks of solid foam from computer shops if any of them sold monitors anymore.
It's possibly to mostly courier-proof packages, but I can see why they wouldn't want to expect customers to have the packaging materials or the know-how to do it.
Also, on the return trip they'll have reliable record of the unit's condition to beat the courier's insurer with.
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What about sending them via courier yourself?
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Also have you thought of asking
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Lots of bubblewrap.
It's possibly to mostly courier-proof packages, but I can see why they wouldn't want to expect customers to have the packaging materials or the know-how to do it.
Also, on the return trip they'll have reliable record of the unit's condition to beat the courier's insurer with.
(no subject)