The data protection laws now appear to be a bullshit cover-all for any kind of "we haven't thought this through / can't be bothered to change this" nonsense. Financial records too - I bought our oven from John Lewis, and ended up with my CC details stored on their site. I emailed them asking them not to retain them and to delete my account. Result: "Unfortunately I am unable to delete your online account, by law any online orders you have made will be recorded on our systems." Queries about what law just got ignored.
(If you're wondering why I got to his stage, it's more bull plus some deceptive descriptions: Their website had a "make an account if you wish to receive shipping updates on your purchase" option, which I clicked thinking that I could always delete my account later. In fact, they don't need that account at all to send you shipping updates, but you don't learn that until after the account is made and your cc details are stored against it).
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(If you're wondering why I got to his stage, it's more bull plus some deceptive descriptions: Their website had a "make an account if you wish to receive shipping updates on your purchase" option, which I clicked thinking that I could always delete my account later. In fact, they don't need that account at all to send you shipping updates, but you don't learn that until after the account is made and your cc details are stored against it).
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